How to Create a Support Ticket
Use the PythBots ticket system if you need help with bots or technical issues.
Step 1 — Create a Panel Account
If you do not already have an account, you must create one first.
Fill out the registration form and create your panel account.
Step 2 — Login to the Panel
If you already have an account, log in to the panel.
After logging in you will be redirected to your dashboard.
Step 3 — Open the Ticket Page
Once you are inside the dashboard, open the support ticket page.
This page allows you to create a ticket and communicate with staff.
Step 4 — Create Your Ticket
On the ticket page you will see two fields:
- Brief description of your issue
- Detailed explanation of the problem
- Provide as much detail as possible
- Include screenshots or errors if needed
Fill out both sections and click Create Ticket.
Make sure you clearly explain your issue so staff can help you faster.
Step 5 — Staff Reply Notifications
When a staff member replies to your ticket, you will receive a notification.
The Pythbot on xat will send you a message telling you to check your panel mail because a staff member has answered your ticket.
Return to the ticket page to read the reply and continue the conversation.
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